Privacy Policy 9400

9400 takes the protection of Malaysian users' personal data seriously. This document transparently explains how we collect, use, store, and safeguard your information when you use our platform.

Updated: January 2026

Information Collected by 9400

When you register and use the 9400 platform, we collect various types of information to ensure our services run smoothly and securely. The types of information we collect include:

Account information: Full name, email address, phone number, date of birth, and the username you registered when creating your account.
Payment information: Transaction details in Malaysian Ringgit (RM / MYR), including deposit and withdrawal records. We do not store credit card numbers or banking details directly — this information is processed through secure payment providers.
Device and browser information: Your IP address, device type, operating system, browser type, and screen resolution are collected automatically for security and platform optimisation purposes.
Usage data: Records of activity within the platform, including pages visited, games played, session duration, and interactions with buttons or links.
Cookies: Small files stored on your device to identify login sessions, language preferences, and display settings.

How Your Information Is Used

Information collected by 9400 is used solely for purposes related to providing and improving our platform services. The main reasons for using this information include:

Processing account registration and verifying user identity.
Processing deposits, withdrawals, and financial transactions in MYR securely.
Detecting and preventing fraud, hacking, and unauthorized activities.
Sending important notifications such as transaction confirmations, account updates, and security alerts.
Personalizes the user experience based on your preferences and usage habits.
Complying with legal and regulatory requirements applicable in Malaysia.
Providing effective customer support whenever you contact the 9400 team.

9400 will not use your information for third-party marketing purposes without your explicit consent.

Cookies & Tracking Technologies

The 9400 platform uses cookies and similar tracking technologies to enhance the user experience and maintain session security. The types of cookies we use include:

Session cookies: Used to maintain your logged-in status during an active session. This cookie is automatically deleted when you close your browser.
Preference cookies: Stores your preferences such as display language and interface settings from previous sessions.
Analytics cookies: Helping us understand how users interact with the platform for internal service improvement purposes.

You can manage or block cookies through your browser settings. However, blocking all cookies may affect certain features on the 9400 platform and your login experience.

Data Storage, Security & Third-Party Sharing

Storage & Security

All 9400 user data is stored on servers protected with industry-standard SSL encryption. Account passwords are stored in encrypted hash form and cannot be read directly by anyone, including 9400 staff. We also enforce strict internal access controls to ensure that only authorised personnel can access user data for support and operational purposes.

While we take robust precautions, no digital system can guarantee absolute security. We encourage users to also take their own protective measures, such as using strong passwords and not sharing login credentials.

Third-Party Sharing

9400 does not sell or rent users' personal information to any third party for commercial purposes. Information may only be shared in the following situations:

To payment service providers that process MYR transactions on our behalf, subject to confidentiality agreements.
When required by law, court order, or regulatory authorities in Malaysia.
In the event of a merger, acquisition, or sale of business assets, with notice provided to users.

Your Rights as a User & How to Contact Us

Right to Access, Correction & Deletion

As a 9400 user, you have the following rights regarding your personal data:

Right to Access: You may request a copy of the personal information we hold about you at any time.
Right to Correction: If your information is inaccurate or out of date, you can update it via your account settings or by contacting our support team.
Right to Deletion: You may request that your account and personal data be deleted, subject to legal compliance requirements that may obligate us to retain certain records for a specified period.

Privacy Policy Changes

9400 reserves the right to update this privacy policy at any time. Any significant changes will be communicated to registered users via email or in-platform notifications. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact the 9400 support team by email at [email protected]. You may also refer to the FAQ for instant answers to common questions.